Privacy Policy

Thank you for visiting Mylabyogi.com. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our policy within this area. If you do not agree to the terms in this Policy, we kindly ask you to leave the site.

  1. Mylabyogi.com provides a number of services such as information on pathology / blood tests and diseases/ conditions, health calculators, Online discussion forums, Communities, Referral services, online buying of tests, information and listing of path labs, and Email communication etc and offline sample collection and report delivery services.
  2. For some services, Mylabyogi.com may require your e-mail address or other personal information such as your name, age, sex, contact information, health information, various habits and relevant information for your profile creation. Providing us with this personal and identifiable information is, of course, optional. However, in some cases it may not be possible for us to provide the service in question without receiving specific information from you. Mylabyogi would use the information provided for validation, intimation on appointments, reports, newsletters, promotional campaigns etc.,
  3. Your personal data may in some situations be seen by third parties, such as operations and customer support teams at Mylabyogi.com, the path labs of your choice where the tests would be processed and maintenance contractors repairing and maintaining our technical systems. Mylabyogi.com does not have Non-Disclosure Agreements with these third parties who may be able to access your information. Mylabyogi.com will use the information received to provide our services in the best interest of the company.
  4. We do not sell or rent your personal information to third parties. We do not share your information with third parties for purposes other than that of providing you the services as mentioned in point 1.
  5. Mylabyogi.com may further use the aggregate information to study statistical results and produce summary reports. Such information may be shared with Mylabyogi.com partners and advertisers under the sole discretion of Mylabyogi.com. The abstract of the summaries and the analysis derived could be also shared with media partners as and when required.
  6. In the case of danger to self or others and in the case of any legal investigation, Mylabyogi.com will have the right to share your information with the law enforcement authorities.
  7. Please remember that any information you reveal, including personally identifiable information in a public forums such as in a discussion forums or reviews, is not subject to this Privacy Policy and can be seen by third parties unrelated to Mylabyogi.com. It is therefore important that you carefully consider what information you disclose in these areas. Mylabyogi.com will not be responsible for the breach of privacy if you reveal your personally identifiable information on any section and service of the website without being asked for it explicitly by any Mylabyogi.com personnel.
  8. When you register with Mylabyogi.com and sign in to our services, you are not anonymous to us.
  9. Mylabyogi collects information about your transactions with us and with some of our business partners, including information about your use of financial products and services if they are offered.
  10. Mylabyogi automatically receives and records information on our server logs from your computer and browser, including your IP address, cookie information, software and hardware attributes, and the page you request.
  11. Mylabyogi.com contains links to other sites. Please observe that we are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website collecting personally identifiable information.
  12. We will be sending emails to the email ids provided by you and we will be making calls and sending sms on the phone/ mobile numbers provided by you. In case you have given a wrong email id or phone number for correspondence, Mylabyogi.com will not be responsible for the information loss or privacy loss due to the message going to an unknown destination.
  13. Please note that Mylabyogi website is not designed for children. Parental supervision is advised.
  14. Mylabyogi utilizes the latest technologies to ensure security. Multiple layers of firewall security and different degrees of encryption are used for each customer's sensitive personal data, thus ensuring the highest level of security.

Security on our Website :

Secure interaction: Mylabyogi.com uses industry standard Secure Socket Layers (SSL) - Encryption to protect data transmissions. When you interact on our website, all of your information, including your credit card number and delivery address, is transmitted through the Internet using Secure Socket Layers (SSL) technology. SSL technology causes your browser to encrypt your order information before transmitting it to our secure server. SSL technology, an industry standard, is designed to prevent someone other than operators of our website from capturing and viewing your personal information. Mylabyogi also takes the following measures to protect your personal information online.

Passwords: To provide you with an increased level of security, online access to your personal information is protected with a password that you may modify post registration. We strongly recommend that you do not disclose your password to anyone. Mylabyogi will never ask you for your password in any unsolicited communication (including unsolicited correspondence such as letters, phone calls, or E-mail messages)

Information: Since any information you provide to us on our website will be transmitted using a secure connection, if your web browser cannot support this level of security, you will not be able to order products through our website. The most recent versions of Safari, Netscape Navigator, Microsoft Internet Explorer and Firefox can support a secure connection and can be downloaded for free from their respective websites.

No data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information from unauthorized access, use or disclosure, Mylabyogi cannot ensure or warrant the security of any information you transmit to us on our website.

Your Rights Concerning Your Medical Information:

You have the right to view and get a copy of your diagnostic report. This will be available on your "My account" page for a stipulated period of time and you retain access to the same for that period of time. Post the expiry of this period, Mylabyogi may charge a fee for this service or to make the records available to you. If you think your privacy rights have been violated, you have the right to register a grievance and we will take corrective measures forthwith. You have the right to a paper copy of this Notice. We reserve the right to make changes to this Notice. We will post a current Notice whenever you utilize our services.

We may update this Notice to show any changes in our privacy practices. We reserve the right to make the updated Notice effective for information we already have about you. The updates will also stand effective for any information we receive in the future. We will post a copy of the current Notice in the places where you receive services. The effective date of this Notice is on the first page, in the top, right-hand corner.

Your use of the site, the services and the content is subject to the above Privacy Policy. If you find these Conditions unacceptable, we request that you do not use this portal.

Offline Service Disclaimer

Thank you for using the services of Mylabyogi.com. Your offline service experience is important to us. To better protect your rights as a customer, we provide this notice explaining our policy within this area. If you do not agree to the terms in this Policy, we kindly ask you to leave the site and not use our services.

  1. Infolink Health Services Pvt Ltd would not be liable for the lab reports of tests processed at by our partner laboratories. The partner laboratories would be liable for the test processing and the reports issued.
  2. We will not be liable for the courier reports being lost in transit by our courier partners.
  3. We will not be liable for the phlebotomists acting on their own accord and for visits directly co-ordinated with them and not with Infolink Health Services directly.
  4. The sample collected by the technician could get hemolyzed during transit due to some unavoidable reasons/ delays. The patient is liable to provide for another sample on request. MLY would not charge for repeat sample collections. MLY is not liable for the samples getting hemolyzed in transit or on delivery to the lab.
  5. Infolink Health services will not be liable for samples destroyed or lost due to forces of nature / terrorism or unforeseen accidents.
  6. Infolink would not be liable for lab test reports being delayed or tests not being processed by the partner lab due to forces of nature / acts of terrorism or vandalism or accidents
  7. Infolink would not be liable for the interpretation of the reports. Please consult your family physician for review and advice on all laboratory reports.
  8. Infolink would not be liable for any side effects of products/ consumables used during the process of sample collection like spirit, band aids etc,
  9. Infolink would not be liable in case of a health emergency that could occur during or post sample collection.
  10. Updated On: 29th, Sep 2011

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